FAQ

FAQ

We currently accept Venmo, CashApp and Cash. If you choose Venmo or CashApp our driver will contact you with payment options when you receive the estimated time of delivery. Please note, if you are paying by cash, the drivers only carry up to $20.00 in change. If you need more than $20.00 in change please add to the note section in your order or call and we will be happy to send the driver with the correct amount you need back.

We are strictly a delivery service at this time. We do not currently have a retail location open to the public. If you need help deciding on a product please call and we will be happy to answer any questions you may have about our products.

We deliver everyday from 9:00 AM until 11:00 PM. If you order while we are closed, you will have your order the next morning when we open. If you are outside of our delivery area, your order will be shipped the next day.

Discreet delivery means that the vehicle your driver arrives in will not be marked. Also, our drivers will try to accommodate any other directions you may have,  but remember to keep your phone handy. If the driver has a question they will text you for clarification.

After the system processes your order, you will receive an email to your provided email address with a copy of your receipt. We will put your order together and the driver will send you a text when they are on their way. We complete orders in the order that we receive them, so please sit tight, even if we are busy you will always be sent a text with the estimated delivery time.

We pride ourselves on offering a same day delivery service for our products within the Austin metro area. Our goal is to have your order to you in under 2 hours. Your driver will communicate an estimated arrival time once they have picked up your order, mapped a route and evaluated traffic in the area.

When the driver arrives they will come to the door and will need to check your identification to verify that you are at least 21 years old. With that being stated, it does mean that you must be home to receive your order. Our drivers will never leave this product without confirmation of age. If your order is shipped the shipping company will also require verification of age to complete the delivery.

Unfortunately all of our sales are final. We put a lot of time and care into picking exceptional products and would love to discuss a solution that will meet your needs. Also, please call us, we can help to guide you to the best products to suit your individual needs once we have all the information about what you are specifically trying to achieve from our products. Here is our full return policy.

We are not medical professionals, so any questions should be directed to your doctor. We provide as much information as we can so you can determine what is best for your body.

Yes, Section 11 of HB 1325 allows for existing retailers to possess, transport or sell consumable hemp products that become part of the retailers’ inventory prior to the effective date of DSHS rules resulting from HB 1325. The retailer must be licensed as currently required by law. Retailers selling consumable hemp products must ensure the product is safe for consumption by being free of heavy metals, pesticides, harmful microorganisms or residual solvents. Additionally, consumable hemp products sold must not contain more than 0.3 percent of Delta 9 THC.

https://www.dshs.texas.gov/consumerprotection/hemp-program/default.aspx#retail

CBD is currently available as an FDA-approved prescription drug. DSHS does not regulate an individual’s private possession or private use of any food, drug, cosmetic product or dietary supplement, and HB 1325 will not change those parameters. Questions regarding medicinal use of consumable hemp products (including CBD) should be directed to a physician.

 

https://www.dshs.texas.gov/consumerprotection/hemp-program/default.aspx#retail

Currently, CBD has been approved by the Food and Drug Administration (FDA) as a prescription drug. Per federal law, prescription drugs cannot be added to foods, cosmetics or dietary supplements.

Because the FDA also has authority to oversee food, cosmetics and dietary supplements, the FDA may take actions on its own relating to the ingredients in foods, drugs, cosmetics and dietary supplements.

 

https://www.dshs.texas.gov/consumerprotection/hemp-program/default.aspx#retail

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